Franciscan Alliance, insurer partnership to improve care

An insurance company is partnering with hundreds of central Indiana doctors to find ways to cut costs and to improve care for patients.

Franciscan Alliance has formed an agreement with the Cigna insurance company and about 600 doctors working for Franciscan Alliance. The partnership means the roughly 4,300 Cigna customers in central Indiana should be able to find doctors with longer office hours and receive more follow-up care after being discharged from a hospital, Cigna spokesman Mark Slitt said.

Cigna will give physicians money they can use to keep their offices open longer or to pay for care coordinators who could work with patients being treated for chronic conditions, such as diabetes. The care coordinator would be able to follow up with patients who might have missed some of their routine screenings or who haven’t refilled prescriptions they need, Slitt said.

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