NEW YORK — The changing dynamics of the U.S. workforce — its shrinking pool of available workers and ever-increasing use of technology — have led some small business owners and managers to be more creative when recruiting staffers.
Some companies use online messaging or chatting programs to screen a candidate, even before they have a phone or in-person interview. Other companies use Facebook, Instagram and other social media channels to lure potential hires.
Others go low-tech: They offer free training to prospective hires because of a shortage of skilled workers, or meet with candidates in casual atmospheres like coffee shops away from the office.
Owners say they’re changing the way they hire because the workplace, as well as society, is also changing.